Items are handmade and take time to produce. The general turnaround time of your order can be estimated with the tables below.
Shipping Method 1. Standard Shipping
| Shipping Cost | $6.99 |
| Shipping Time 1 | To US, CA, UK, FR, DE, NZ:11-13 Business Days |
| Shipping Time 2 | To Other Countries: 15-18 Business Days |
| Production Time 1 | For Custom Plushies: 2-6 weeks |
| Production Time 2 | For Custom Pillows: 3-5 Business Days |
Shipping Method 2. Urgent Shipping
| Shipping Cost | $26.95 |
| Shipping Time 1 | To UK: 5-7 Business Days |
| Shipping Time 2 | To Other Countries: 4-6 Business Days |
| Production Time 1 | For Custom Plushies: 2-6 weeks |
| Production Time 2 | For Custom Pillows: 3-5 Business Days |
Q1. How do I track my order?
Once your order is shipped, we'll inform you with multiple shipping emails notifying the newest shipping status, all of which contain an order tracking link for you to get more detail of the shipping status.
Q2. Do you ship internationally?
Yes. We are very glad to make and deliver sweet, cuddly stuffies for people across the world. iDooodle has collaborated with a wide range of shipping carriers to ensure you get the best delivery option with speed, location, and cost considerations.
Q3. Do I need to pay tax or customs duties when the package arrives?
Mostly, you don't need to. While some additional tax fees may occur in some countries, our product prices cover tax/customs duties for our main sale countries, including the United States and European countries.
Q4. Can I change my shipping address?
Yes, please contact us as quickly as possible if you need to change your shipping address after placed an order, as we are only able to do that before your order shipped out.
